Privacy Policy

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

​

1. Information We Collect

When you place an order or contact us, we may collect:

• Name

• Email address

• Order details and personalization content (stories, names, dates, memories)

• Payment-related information (processed securely by our payment provider; we do not store card details)

• ​

2. How We Use Your Information

We use your information to:

• Create and deliver your personalized song

• Communicate with you about your order

• Provide customer support and revisions

• Improve our services and customer experience

Your personalization content is used only to create your song.

​

3. Payment Processing

All payments are handled securely by trusted third-party payment providers. We do not store or have access to your full payment details.

​

4. Data Sharing

We do not sell or rent your personal data.
We only share information with trusted partners when necessary to:

• Process payments

• Deliver emails

• Operate our website and services

All partners are required to handle your data securely.

​

5. Data Storage & Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

Your data is stored only as long as necessary to fulfill your order and comply with legal obligations.

​

6. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw consent where applicable

To exercise your rights, contact us at through our website

​

7. Cookies

Our website may use cookies to improve functionality and user experience. You can control cookie settings through your browser.

​

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.